Product description     Can I receive alerts when I'm not at home or in another country? Yes — as long as the caregiver system’s base unit is connected to WiFi at home, and your phone has internet access (via WiFi or mobile data), you will receive alerts anywhere in the world when the system is triggered. Why is there a delay before the receiver rings when I press the button? You may have set a delay.To remove it, follow these steps: Step1.Open button settings.Step2.Click "Delay time" and set it to "0".Step3.Press "Sure", then "Save" to confirm.Step4.The receiver will ring immediately after that. Is there a monthly fee for using the app notifications? No, there is no monthly fee for receiving notifications through the Tuya Smart app.However, if you require SMS or phone call notifications, additional subscriptions may be necessary. How do I enable 2.4GHz WiFi for my caregiver call system? Your caregiver system only supports 2.4GHz WiFi.Log into your router, check wireless settings, enable 2.4GHz if off, and connect your device to the WiFi with “2.4G” in its name.If unsure, contact your internet provider or check your router manual. How do I connect the receiver to my smartphone? You can refer to the “Receiver & App” section in the “Operating Instructions” on the A+ page, or check the user manual included in the package for detailed steps

PGRADED WIRELESS CALLING SYSTEM: The upgraded wireless calling system features both a digital display and voice announcement for incoming call numbers, allowing caregivers to quickly identify which room needs assistance. With 30 selectable melodies, you can also customize different alert tones to suit various situations. LONG RANGE & EXPANDABLE: The CallToU alert button for seniors provides a reliable wireless range of up to 1000 ft (300 m) in open areas and up to 300 ft (100 m) indoors, ensuring stable performance throughout homes, apartments, and multi-story buildings. The wireless calling system can also be paired with additional receivers and call buttons to easily expand coverage as needed. VERSATILE FOR MULTIPLE SETTINGS: Perfect for small clinics, assisted living facilities, home hospice care, patient monitoring, restaurants, banks, offices, and home caregiving, this wireless call button system helps caregivers and staff respond quickly when assistance is needed, improving communication, safety, and daily efficiency. 5-LEVEL VOLUME & LED FLASH ALERT: 5 adjustable volume levels from 0dB to 120dB, perfect for babies and light sleepers. Silent mode with only LED flashing reminder, no noise disturbance to others. EASY INSTALLATION AND OPERATION: Simple to set up and ready to use out of the box. The wireless call buttons can be easily installed with stickers or worn around the neck.