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Unfortunately, we can not change an order once it has been submitted. To make sure your name, phone number, address, other information and the item you purchase is correct before placing the order.
We strive to dispatch every order efficiently to meet the expectations of our valued clients. We are not unable to cancel the order once order is placed.
Please contact us within 5 days as you receive the order, offering your order ID and photo of items. We will do our best to resolve your issue as soon as possible.
What should I do if I have missing item in my order?
If something is still missing, please contact us immediately.
Orders will be processed within 1-3 business days （not include weekends and holidays) from the order date and shipped out the next day after processing.
We will ship your parcel by 4PX, Postlink, Singapore Post, USPS and DHL. It depens on the weight, quantity and what kind of items you purchase. Usually, it will take 1 to 12 days to arrive. Different couriers, different arrival days.
Yes, we can offer shipping to international locations.
At present, we can ship to United States Mainland, British, Germany, Canada, Australia. More shipping areas are updating. If you really inetersted in our items, but your country is not in our service areas, please contact us. Unfortunately, we do not ship to the following conutries: African countries, China, North Korea, Nepal, the Kingdom of Bhutan etc.
Unfortunately, we ship United States Mainland, except The United States Virgin Islands and The United Sates Minor Outlying Islands.
We accept Paypal, Visa, MasterCard.Promotion
There are so many ways to get promtional code or coupon for you.
How do I contact CallToU service team if I have questions about items or something else?
Any questions, you can email to us: firstname.lastname@example.org
We will reply you within 24 hours except weekends and holidays.